Returns and Refunds
We want you to be delighted with your purchase from Boden-dresses.com. If you’re not completely satisfied, you can return your items for a refund or exchange. Here’s everything you need to know about our returns policy.
How to Return Your Items
You can return your items within 30 days of receiving your order. To start your return, follow these simple steps:
- Log in to your account on Boden-dresses.com and go to “My Orders.”
- Select the items you wish to return and print your return label.
- Pack your items securely, attach the label, and drop off at your nearest shipping location.
If you don’t have an account, you can still process your return by entering your order number and email address on our Returns page.
Refund Process
Once we receive your returned items, we’ll process your refund within 5-7 business days. Refunds will be issued to the original payment method. Please note that shipping charges are non-refundable.
Exchanges
If you’d like to exchange an item for a different size or color, simply return the original item and place a new order on Boden-dresses.com.
Faulty or Damaged Items
If your item arrives faulty or damaged, please contact our Customer Service team for assistance. We’ll happily replace the item or issue a full refund.
Final Sale Items
Some items marked as “Final Sale” cannot be returned. This will be clearly indicated on the product page.
Need Help?
If you have any questions about your return, visit our Help Center for more information.
Thank you for shopping with Boden-dresses.com!